Have a Problem?—Is this a Strata responsibility?

Strata living brings a lot of benefits—shared spaces, maintenance taken care of, and a community vibe. But when something goes wrong, it’s not always clear who’s responsible for fixing it. Is it an issue for you, the owner? Or is it something the strata manager or committee should handle?

Here’s a simple guide to help you navigate that grey area:

Common Areas vs. Lot Property

• Common Areas: If the issue is in a shared space (like the roof, external walls, driveways, or plumbing), it’s usually the responsibility of the Owners Corporation.
• Lot Property: If the issue is inside your own property (carpet, internal walls, personal fixtures), it’s typically your responsibility.

Still unsure?

• Check the strata plan: This will tell you what’s common property and what isn’t.
• Ask your strata manager: We’re here to help. If you’re not sure, let us know, and we’ll point you in the right direction.
• Report the issue: If you’re in doubt, report it anyway. It’s better to log the issue than leave it unresolved.

Keep in mind:

• Emergencies (like a burst pipe affecting multiple units) should always be reported immediately (Committee & Strata Manager and Property Manager is a rental).
• If it’s a shared service (like plumbing or fire systems), it’s likely a strata responsibility.

If you’re ever in doubt, get in touch with us. We’re always happy to help you work out who’s responsible and ensure the issue is addressed quickly.

By Martin Rolon, Principal – Strata Revolution